Digital products
Because digital products can be accessed or downloaded immediately, a change-of-mind refund may not be available after access begins, except where required by applicable law or stated on the product page.
When to contact us
Contact shopysquares@Gmail.com if a product is not delivered, is materially different from its description, is technically defective, or the same order was charged more than once. Include your order number and a concise description; never send card details.
How requests are handled
We may first offer corrected access, a replacement file, or reasonable technical support. If the issue cannot be resolved and a refund is appropriate, it will normally be returned through the original payment method. Provider processing times vary.
Unauthorized purchases
Report suspected unauthorized account or payment activity immediately. We may secure the account and ask for information necessary to investigate.
Consumer rights
This policy does not limit non-waivable statutory rights. Last updated: 20 August 2026.